by Alfred | May 15, 2016 | Lean, Operational Excellence
Value Stream Map: How can it offer Operational Excellence? Obtaining excellence in business operation is sometimes limited as hazardous markets and competitive interests seemingly create insurmountable obstacles for many business owners. With the changing market...
by Alfred | Nov 9, 2015 | Lean, Operational Excellence
Case Study: Jewellery Manufacturer and Retailer This company is a specialised jewellery retailer offering unique quality and service. Their two stores in Canterbury and Brighton offer quality products, tailored manufacturing and professional sales service embodied in...
by Alfred | Mar 3, 2015 | ISO 9001, Operational Excellence, Quality Management Systems
Does your business or organisation have a structured and formal problem-solving methodology to ensure you “fix it forever”? Customer Complaints In my previous discussions, I talked about the costs of poor quality. One of the supposedly biggest costs of poor quality is...
by Alfie | Feb 15, 2015 | ISO 9001, Operational Excellence, Quality Management Systems
What are the Quality Management Principles? There are basically eight quality management principles on which the quality management system standards of ISO 9000 are based. These principles can be used by any business as a guide or framework towards implementing a QMS....
