by Alfred | Jun 24, 2015 | Government Grants, ISO 9001, LEAN Six Sigma
Funded Assistance As a business owner, you may be unaware of business improvement grants that may be available to you – federal funding and state funding especially in Victoria. There are many assistance programmes that the Australian government is offering to...
by Alfred | Apr 30, 2015 | ISO 9001, Quality Management Systems
Last time around we took a look at the benefits of implementing an efficient Quality Management System (QMS) in your workplace, and placed a special emphasis on customer focus, i.e. making your customers the focus of your business attentions. This time I’ll be talking...
by Alfred | Apr 16, 2015 | ISO 9001, Lean, Quality Management Systems
What are the typical issues you face in your business or organisation? Here are the Top 7 questions you could ask yourselves if you need a Quality Management System (QMS) and ISO 9001. 1. Do we need to increase confidence in the quality of my goods or services as they...
by Alfred | Mar 10, 2015 | ISO 9001, Quality Management Systems
I often hear organisations get too fixated in simply complying with the Standard and focusing too much in obtaining an ISO 9001:2008 certification. Whilst it is important to tell your customers and the rest of your supply chain that you are certified to ISO 9001,...
by Alfred | Mar 3, 2015 | ISO 9001, Operational Excellence, Quality Management Systems
Does your business or organisation have a structured and formal problem-solving methodology to ensure you “fix it forever”? Customer Complaints In my previous discussions, I talked about the costs of poor quality. One of the supposedly biggest costs of poor quality is...
by Alfred | Feb 25, 2015 | ISO 9001, Lean, LEAN Six Sigma, Quality Management Systems, Six Sigma
Wastes When our businesses produce defects, this clearly translates into WASTES, which obviously converts into unnecessary cost to the business. If we looked at all materials thrown out in our factories, otherwise known as scrap, then the cost is quite obvious. We...
